Return And Refund Policy

Return And Refund Policy

If you are dissatisfied with your order or disappointed with the product or service, we value your feedback and would like to learn more about your experience. To initiate an exchange or return of your order, kindly reach out to us at info@manastavaorganics.com within 24 hours of placing the order. Our team will carefully assess the returned products to verify if they are in a condition suitable for exchange. All returnable products must be accompanied by the original receipt, a return/exchange authorization number (provided by the redressal team), and must be in a saleable condition. Please note that courier costs are non-refundable and are the responsibility of the customer. It's important to note that orders for Gift boxes are not eligible for exchange or refund, but there is a provision for replacement. If the products delivered to you are damaged or defective, we can only consider your return request under such circumstances. We may require a photo of the damaged product along with the bill details.
Once the return/exchange/refund is inspected and approved, the replacement will be initiated within 2 days and you can expect it in 4-7 business days to be delivered.
  • Abhishek Sharma

  • Nanda Sharma